We value you as a customer and appreciate your love of music, sports and live events - we do too! Our
teams, like everyone around the world, are feeling the effects of the Coronavirus (COVID-19) and our
thoughts go out to anyone affected. We are actively monitoring events as information becomes available
during this fluid situation.
Moving forward, TicketMonster will continue to support any outstanding orders for future, postponed,
or cancelled orders. However, we will not be accepting any future orders. If you have questions about
a specific order, please contact us by submitting the form below. In most cases, if your event has been
cancelled, you will receive a refund and we will alert you via e-mail, so you should be able to avoid
calling and speaking to a representative. If your event has been postponed or rescheduled, your event
tickets will be valid for a new date which will be determined by the venue at a later time.
We understand how challenging this is and we are working as hard as we can to best support you.
Your request has been submitted. We will contact you as soon as possible. Please note refunds are being
processed in up to 30 days. We appreciate your patience during this difficult time.
